Privacy Policy

Last Updated: March 3, 2026

Problem Solvd ("Company," "we," "us," or "our") operates the website problemsolvd.ai and provides digital marketing, automation, and AI-powered services. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

1. Information We Collect

We may collect the following types of information:

Personal Information: Name, email address, phone number, business name, and other details you provide when filling out forms or booking consultations.
Usage Data: IP address, browser type, pages visited, time spent on pages, and other diagnostic data collected automatically.
Communications: Messages, emails, or SMS communications you send to us.

2. How We Use Your Information

We use the information we collect to:

Respond to inquiries and provide requested services
Send appointment reminders, follow-ups, and service-related communications
Send marketing or promotional communications (with your consent)
Improve our website and services
Comply with legal obligations

3. SMS and Text Message Communications

By providing your phone number and opting in, you consent to receive SMS text messages from Problem Solvd. These may include appointment reminders, follow-up messages, and promotional content. Message and data rates may apply. You can opt out at any time by replying STOP to any message. For help, reply HELP.

We do not sell or share your phone number or SMS opt-in data with third parties for their marketing purposes.

4. Sharing Your Information

We do not sell your personal information. We may share your information with:

Service providers who assist us in operating our business (e.g., CRM platforms, email providers)
Legal authorities when required by law

5. Data Retention

We retain your personal information for as long as necessary to provide our services and comply with legal obligations. You may request deletion of your data at any time by contacting us.

6. Data Security and Handling

Problem Solvd is committed to protecting your personal information. We implement industry-standard technical and organizational security measures to safeguard your data against unauthorized access, alteration, disclosure, or destruction. These measures include secure server infrastructure, encrypted data transmission (SSL/TLS), and restricted access to personal information by authorized personnel only.

While we take reasonable steps to protect your information, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security but are committed to promptly identifying and addressing any data security incidents that may arise.

We retain your personal data only as long as necessary to fulfill the purposes outlined in this policy or as required by applicable law. When your data is no longer needed, it is securely deleted or anonymized.

7. Your Rights

Depending on your location, you may have the right to access, correct, or delete your personal information. To exercise these rights, contact us at the information below.

8. Cookies

Our website may use cookies to enhance your browsing experience. You can set your browser to refuse cookies, though some features of the site may not function properly as a result.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies.

10. Children's Privacy

Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date. Continued use of our services after changes constitutes acceptance of the revised policy.

12. Contact Us

If you have questions about this Privacy Policy, please contact us:

Problem Solvd
521 Shonna Dr. Mt. Zion, IL 62549
Email: [email protected]
Phone: 217-350-4765